Privacy Policy

Canto Restaurants ("Canto", "we", "us", or "our") respects your personal privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit www.cantonyc.com.

2.1 Information We Collect

We collect information directly from you when you interact with our website, as well as automatically through automated web technologies.

Information Provided Directly

  • Contact & Inquiries: Name, email address, phone number, and message content submitted via our contact or private events forms.

  • Reservations & Catering: Name, guest count, event details, contact phone number, and dietary preferences provided when booking or requesting catering services.

  • Marketing Subscriptions: Email address provided when signing up for updates, newsletters, or promotional communications.

Information Collected Automatically

  • Usage & Device Data: IP address, browser type, operating system, referring URL, pages viewed, and access timestamps collected via server logs and analytics cookies.

2.2 How We Use Your Information

We use the information we collect for business operations, including:

  • Responding to your contact requests, catering inquiries, and media requests.

  • Facilitating dining reservations and event planning.

  • Communicating updates, seasonal menu announcements, or promotional offers (where permitted by law).

  • Maintaining, optimizing, and securing our website performance.

2.3 Sharing & Disclosure of Information

Canto does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share data only under the following circumstances:

  • Service Providers: Trusted vendor partners who support our digital operations (e.g., website hosting, reservation management software, email distribution services).

  • Delivery & Order Fulfillment: Necessary order details shared with delivery partners (such as DoorDash) to fulfill requested orders.

  • Legal Requirements: When required by law, subpoena, or governmental regulation to protect our rights, safety, or property.

2.4 Data Security & Retention

We implement appropriate administrative, technical, and physical security measures to safeguard your personal data. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as legally required.

2.5 Your Privacy Choices & Rights

  • Marketing Opt-Out: You may opt out of receiving promotional emails at any time by following the "unsubscribe" link included at the bottom of our emails.

  • Access & Deletion: You may contact us to request access to, correction of, or deletion of your personal contact information stored in our systems.